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File #: 26-0602    Version: 1 Name: Microsoft Unified Support Service Contract
Type: Contract (Technology) Status: Agenda Ready
File created: 1/7/2026 In control: Board of Commissioners
On agenda: 2/5/2026 Final action:
Title: PROPOSED CONTRACT (TECHNOLOGY) Department(s): Bureau of Technology Vendor: Microsoft Corporation, Redmond, Washington Request: Authorization for the Chief Procurement Officer to enter into and execute contract Good(s) or Service(s): Countywide technical support and technical services Contract Value: $4,760,239.20 Contract period: 4/1/2026 - 3/31/2029 Contract Utilization: The contract-specific goal set on this contract is zero. Potential Fiscal Year Budget Impact: Agency FY 26 Spend FY 27 Spend FY 28 Spend FY 29 Spend State's Attorney $121532.45 $219,616.42 $227,278.98 $86,808.90 Sheriff $308,863.63 $329,449.94 $347,195.02 $128,693.18 Bureau of Technology $343,916.44 $360,527.36 $373,655.62 $143,298.52 County Clerk $76,286.69 $79,581.15 $82,510.25 $31,786.12 Circuit Court $124,658.01 $131,539.52 $136,594.86 $51,940.84 Assessor $90,264.78 $94,187.65 $97,370.93 $37,610.33 Chief Judge $171,902.70 $181,819.04 $189,300.28 $71,626.13 Treasurer $187,087.67 $196,385....
Indexes: F. THOMAS LYNCH, Chief Information Officer, Bureau of Technology
Date Ver.Action ByMotionResultAction DetailsMeeting DetailsVideo
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title

PROPOSED CONTRACT (TECHNOLOGY)

 

Department(s): Bureau of Technology

 

Vendor:  Microsoft Corporation, Redmond, Washington

 

Request: Authorization for the Chief Procurement Officer to enter into and execute contract

 

Good(s) or Service(s):  Countywide technical support and technical services

 

Contract Value:  $4,760,239.20

 

Contract period:  4/1/2026 - 3/31/2029

 

Contract Utilization: The contract-specific goal set on this contract is zero.

 

Potential Fiscal Year Budget Impact: 

 

Agency                     FY 26 Spend                     FY 27 Spend                     FY 28 Spend                      FY 29 Spend

State's Attorney                     $121532.45                     $219,616.42                     $227,278.98                     $86,808.90

 

Sheriff                     $308,863.63                     $329,449.94                     $347,195.02                     $128,693.18

 

Bureau of Technology                     $343,916.44                     $360,527.36                     $373,655.62                     $143,298.52

 

County Clerk                     $76,286.69                     $79,581.15                     $82,510.25                     $31,786.12

 

Circuit Court                     $124,658.01                     $131,539.52                     $136,594.86                     $51,940.84

 

Assessor                     $90,264.78                     $94,187.65                     $97,370.93                     $37,610.33

 

Chief Judge                     $171,902.70                     $181,819.04                     $189,300.28                     $71,626.13

 

Treasurer                     $187,087.67                     $196,385.95                     $201,904.96                     $77,953.20

 

Total                     $1,511,324.27                     $1,593,107.03                     $1,655,810.90                     $629,717.20

 

 

Accounts:

Department                     Charge Account

States Attorney                     11100.1250.14245.540130

County Clerk                     11306.1110.15050.531670

CCC                     11320.1335.15050.540130

Treasurer                     11854.1060.10155.520830

Chief Judge                     11100.1310.15050.520830

BOT/App Devl                     11000.1009.35005.540135

BOT/Server                     11000.1009.33940.540135

Assessor                     11000.1040.15050.520830

Sheriff                     11100.1217.15050.540135

 

Contract Number(s):  2510-11250

 

Concurrence:

BOT concurs on this procurement.

 

Summary:  The Bureau of Technology is requesting authorization for approval of a new contract with Microsoft Corporation for Unified Support Services.  The contract provides countywide technical support and services including platform health checks, risk assessments, and workshops for Microsoft technologies. It also ensures priority access to Microsoft engineers with guaranteed response times for critical issues affecting Microsoft 365 (Email, Teams, SharePoint and OneDrive), Microsoft Azure (Cloud) and Microsoft Server software.

 

This is a Sole Source Procurement pursuant to Section 34-139 of the Cook County Procurement Code.

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