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PROPOSED CONTRACT (TECHNOLOGY)
Department(s): Bureau of Technology
Vendor: Arrow Systems Integration, Inc., Plano, Texas
Request: Authorization for the Chief Procurement Officer to enter into and execute contract
Good(s) or Service(s): Support and maintenance of Avaya legacy telephone systems
Contract Value: $10,377,470.80
Contract period: 2/1/2017 - 1/31/2022
Potential Fiscal Year Budget Impact: FY 2017 $1,729,578.47, FY 2018 $2,075,494.16, FY 2019 $2,075,494.16, FY 2020 $2,075,494.16, FY 2021 $2,075,494.16, FY 2022 $345,915.69
Accounts: 490-220
Contract Number(s): 1590-14365B
Concurrence(s):
The vendor has met the Minority and Women Owned Business Enterprise Ordinance via full waiver.
The Chief Procurement Officer concurs.
Summary: The Bureau of Technology is requesting authorization for the Chief Procurement Officer to enter into and execute a contract with Arrow Systems Integration, Inc. for maintenance and technical support of the County’s Avaya legacy telephone systems. This agreement will allow Arrow to provide the necessary ongoing support and maintenance of the County’s telephone system, which entails providing 24/7/365 operations and supporting all 23,000+ County employees as well as critical Health and Public Safety functions.
This contract is awarded through Request for Proposals (RFP) procedures in accordance with the Cook County Procurement Code. Arrow Systems Integration, Inc. was selected based on established evaluation criteria.
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