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File #: 26-0602    Version: 1 Name: Microsoft Unified Support Service Contract
Type: Contract (Technology) Status: Agenda Ready
File created: 1/7/2026 In control: Board of Commissioners
On agenda: 2/5/2026 Final action:
Title: PROPOSED CONTRACT (TECHNOLOGY) Department(s): Bureau of Technology Vendor: Microsoft Corporation, Redmond, Washington Request: Authorization for the Chief Procurement Officer to enter into and execute contract Good(s) or Service(s): Countywide technical support and technical services Contract Value: $4,760,239.20 Contract period: 4/1/2026 - 3/31/2029 Contract Utilization: The contract-specific goal set on this contract is zero. Potential Fiscal Year Budget Impact: Agency FY 26 Spend FY 27 Spend FY 28 Spend FY 29 Spend State's Attorney $121532.45 $219,616.42 $227,278.98 $86,808.90 Sheriff $308,863.63 $329,449.94 $347,195.02 $128,693.18 Bureau of Technology $343,916.44 $360,527.36 $373,655.62 $143,298.52 County Clerk $76,286.69 $79,581.15 $82,510.25 $31,786.12 Circuit Court $124,658.01 $131,539.52 $136,594.86 $51,940.84 Assessor $90,264.78 $94,187.65 $97,370.93 $37,610.33 Chief Judge $171,902.70 $181,819.04 $189,300.28 $71,626.13 Treasurer $187,087.67 $196,385....
Indexes: F. THOMAS LYNCH, Chief Information Officer, Bureau of Technology
Date Ver.Action ByMotionResultAction DetailsMeeting DetailsVideo
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title
PROPOSED CONTRACT (TECHNOLOGY)

Department(s): Bureau of Technology

Vendor: Microsoft Corporation, Redmond, Washington

Request: Authorization for the Chief Procurement Officer to enter into and execute contract

Good(s) or Service(s): Countywide technical support and technical services

Contract Value: $4,760,239.20

Contract period: 4/1/2026 - 3/31/2029

Contract Utilization: The contract-specific goal set on this contract is zero.

Potential Fiscal Year Budget Impact:

Agency FY 26 Spend FY 27 Spend FY 28 Spend FY 29 Spend
State's Attorney $121532.45 $219,616.42 $227,278.98 $86,808.90

Sheriff $308,863.63 $329,449.94 $347,195.02 $128,693.18

Bureau of Technology $343,916.44 $360,527.36 $373,655.62 $143,298.52

County Clerk $76,286.69 $79,581.15 $82,510.25 $31,786.12

Circuit Court $124,658.01 $131,539.52 $136,594.86 $51,940.84

Assessor $90,264.78 $94,187.65 $97,370.93 $37,610.33

Chief Judge $171,902.70 $181,819.04 $189,300.28 $71,626.13

Treasurer $187,087.67 $196,385.95 $201,904.96 $77,953.20

Total $1,511,324.27 $1,593,107.03 $1,655,810.90 $629,717.20


Accounts:
Department Charge Account
States Attorney 11100.1250.14245.540130
County Clerk 11306.1110.15050.531670
CCC 11320.1335.15050.540130
Treasurer 11854.1060.10155.520830
Chief Judge 11100.1310.15050.520830
BOT/App Devl 11000.1009.35005.540135
BOT/Server 11000.1009.33940.540135
Assessor 11000.1040.15050.520830
Sheriff 11100.1217.15050.540135

Contract Number(s): 2510-11250

Concurrence:
BOT concurs on this procurement.

Summary: The Bureau of Technology is requesting authorization for approval of a new contract with Microsoft Corporation for Unified Support Services. The contract provides countywide technical support and services including platform health checks, risk assessments, and workshops for Microsoft technologies. It also ensures priority access to Microsoft engineers with guaranteed response times for critical issues affecting Microsoft 365 (Email, Teams, SharePoint and On...

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